I.T. Support Tools

Support Tools: Downloads & Links. Here are some links you can use to troubleshoot problems and become more familiar with your system. Perhaps you can find the answer you were looking for without calling for help. Of course, we're always here to help if you need us.

Find Your IP Address and other useful information here. This is a script running on Terrapin's website, so it's safe. This is a good way to find out what your 'internet' IP Address is.

FREE AVG Anti-Virus is a good choice to protect your PC from virus infections & other malware. This program works well, but does NOT include a firewall. Be sure & turn on the Windows Firewall or download the Zone Alarm Firewall listed below. If you have any questions of concerns about virus infection, search here.

Free PDF Writing / Printing Software is available here. This will install a virtual printer on your computer that lets you print to a PDF file.

Gibson Research Corporation - Firewall Test is the home of 'Shields Up' which is an excellent tool for determining how good your firewall is. The site also has a wealth of technical knowledge regarding Windows.

HouseCall: Anti-Virus & Spyware Removal Tools If your PC doesn't have Anti-Virus installed, DOWNLOAD THIS FREE ANTI-VIRUS NOW! None of these utilities require a full program install. If you'd like to run a thorough anti-spyware utility, download it here. If you're having trouble removing CoolWebSearch, there's a removal utility here too. These are all sponsored by Trend Micro.

Ad-Aware Spyware Remover Ad-Aware Personal is free, and it is designed to provide advanced protection from known Data-mining, aggressive advertising, Parasites, Scumware, selected traditional Trojans, Dialers, Malware, Browser hijackers, and tracking components.

Spybot Search & Destroy Spybot has more functionality than Ad-Aware, it is also free. Spybot is more thorough than Ad-Aware but it also more invasive. If you're looking for thorough spyware protection then choose Spybot. If you're looking for a quick fix for a spyware infected PC then choose Ad-Aware.

ERP Charlotte Zone Alarm Firewall is one of the best free software firewalls on the market. If you have a laptop you need a firewall, if your PC is plugged directly into the internet you also need a firewall.

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