Remote Desktop Support is available by appointment. By following this link we can remotely take control of your desktop whether it's your PC or Server. Between a phone call and a remote desktop session, it's like we're standing next to you. Hands on support is only a phone call away.
Dynamics ERP Help
MBS CustomerSource
is Microsoft Dynamics' source for customer help. You can download the latest Service Packs and Tax Updates, or look up an error code to assist you in trouble shooting an issue. This is a good place to look before you call for help.
Microsoft Support
Most of Microsoft's published hotfixes, security patches, and known issues are part of this searchable database. A common search technique is to search for the Event ID and a distinct part of the error message listed in your event logs. Click Here for a tutorial on using the Microsoft Knowledge Base by using keywords and query words. Both Windows and Great Plains (Microsoft Dynamics) can be searched.
If you're not getting the 'Answers' you need from your Dynamics GP reseller (VAR), call us at 888.368.6670 or email us at accounting@terrcon.com - We can support you from anywhere, anytime. Right Here - Right Now!
Support Tools: Downloads & Links. Here are some links you can use to troubleshoot problems and become more familiar with your system. Perhaps you can find the answer you were looking for without calling for help. Of course, we're always here to help if you need us.
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