Terrapin Consulting  ^{Dynamics GP Support}

Remote Support is by Appointment. Your technician will tell you which which Numbered Link to click on in order to begin your remote support session.

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Remote Support Tool - One   [ TS - Port 5502 ]
Select 'Run' or 'Open' and you will automatically connect to your support technician. If you can't download EXE files, here's the ZIP version.

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Remote Support Tool - Two   [ TS - Port 5503 ]
Select 'Run' or 'Open' and you will automatically connect to your support technician. If you can't download EXE files, here's the ZIP version.

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Remote Support Tool - Three   [ LL - Port 5504 ]
Select 'Run' or 'Open' and you will automatically connect to your support technician. If you can't download EXE files, here's the ZIP version.

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Remote Support Tool - Four   [ TS - Port 443 ]
IF OTHERS DON'T CONNECT, USE THIS ONE. It uses the same port as a secured webpage so it should make it out past any firewall

Select 'Run' or 'Open' and you will automatically connect to your support technician. If you can't download EXE files, here's the ZIP version.

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Remote Support Tool - Five   [ TS - Port 5500 - NetworkStreaming ]
Select 'Run' or 'Open' when the dialog boxes appear.
Then select 'Grant Full Control', and you will automatically connect to your support technician. If you can't download EXE files, here's the ZIP version.

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Remote Support Tool - Six   [ FB - Port 5500 - NetworkStreaming ]
Select 'Run' or 'Open' when the dialog boxes appear.
Then select 'Grant Full Control', and you will automatically connect to your support technician. If you can't download EXE files, here's the ZIP version.

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Remote Support Tool - Seven   [ Zoho Assist Remote ]
First, you will be taken to a new web page.
Then type in the 'Session ID' your support technician gives you.
Click 'Join Session' and follow the instructions that will appear on your screen.

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