{"id":573,"date":"2015-09-07T18:06:52","date_gmt":"2015-09-07T23:06:52","guid":{"rendered":"http:\/\/www.terrcon.com\/dynamics-gp-support\/?p=573"},"modified":"2018-01-11T19:05:03","modified_gmt":"2018-01-12T00:05:03","slug":"dynamics-gp-email-functionality","status":"publish","type":"post","link":"https:\/\/www.terrcon.com\/dynamics-gp-support\/2015\/09\/dynamics-gp-email-functionality\/","title":{"rendered":"Dynamics GP Email Functionality"},"content":{"rendered":"<div class=\"entrytip\">\n<p><strong><a href=\"http:\/\/www.terrcon.com\/docs\/Dynamics-GP-Email-Functionality.pdf\" target=\"_blank\" rel=\"noopener\">Download PDF version of this article.<\/a><\/strong><\/p>\n<\/div>\n<div class=\"entry\">\n<p>By using the e-mail functionality in Microsoft Dynamics GP, you can embed documents into the body of an email message or send documents as attachments. You can send a single document, batches of documents, or send multiple documents using lists. When setting up the e-mail functionality, you can select which documents you can send and which customers and vendors should receive their documents in e-mail.<\/p>\n<p>You can send the following documents in e-mail.<\/p>\n<table border=\"1\" width=\"100%\">\n<tbody>\n<tr>\n<th colspan=\"2\" align=\"left\" valign=\"middle\"><span style=\"font-size: medium;\">\u00a0Documents<\/span><\/th>\n<\/tr>\n<tr>\n<td>Sales Quote<\/td>\n<td>Receivables finance charges<\/td>\n<\/tr>\n<tr>\n<td>Sales Order<\/td>\n<td>Receivables warranty<\/td>\n<\/tr>\n<tr>\n<td>Sales Fulfillment Order<\/td>\n<td>Receivables service\/repair<\/td>\n<\/tr>\n<tr>\n<td>Sales Invoice<\/td>\n<td>Standard purchase order<\/td>\n<\/tr>\n<tr>\n<td>Receivables Invoice<\/td>\n<td>Blanket purchase order<\/td>\n<\/tr>\n<tr>\n<td>Receivables Return<\/td>\n<td>Drop-ship purchase order<\/td>\n<\/tr>\n<tr>\n<td>Receivables Debit Memo<\/td>\n<td>Vendor remittances<\/td>\n<\/tr>\n<tr>\n<td>Receivables credit memo<\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>A document can be sent in either an HTML, XPS, PDF, or DOCX file format type. You also can combine multiple documents to be sent in a single e-mail.<\/p>\n<p><strong>Sending customized messages<\/strong><\/p>\n<p>You can create predefined messages to send to your customers and vendors. These messages can be assigned to the documents that you want to send in e-mail so all customers or vendors receive the same message for selected documents. For example, you can send a promotional message to your customers when sending sales quotes in e-mail. You also can assign a specific message to an individual customer or vendor. For example, you can send a holiday greeting message to a customer. When you create a message, you can enter an e-mail address so your customer or vendor can reply to your e-mail.<\/p>\n<p><strong><span style=\"font-size: medium;\">Setup Customer Emails<\/span><\/strong><\/p>\n<ol>\n<li>Open the Customer Maintenance screen\u00a0(Cards&gt;&gt;Sales&gt;&gt;Customer)<br \/>\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.terrcon.com\/tips\/images\/006-01.png\" alt=\"great plains\" width=\"496\" height=\"425\" border=\"0\" \/><\/li>\n<li>Click on the Address button<\/li>\n<li>Select your customer ID and Address ID<br \/>\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.terrcon.com\/tips\/images\/006-02.png\" alt=\"support\" width=\"501\" height=\"376\" border=\"0\" \/><\/li>\n<li>Click on the Internet Button<br \/>\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.terrcon.com\/tips\/images\/006-03.png\" alt=\"support tip\" width=\"501\" height=\"564\" border=\"0\" \/><\/li>\n<li>Enter the email address for this Customer\/Address combination<\/li>\n<li>Click Save to save your changes.<\/li>\n<\/ol>\n<hr \/>\n<p><strong><span style=\"font-size: medium;\">Setup Customer Email Preferences<\/span><\/strong><\/p>\n<ol>\n<li>Open the Customer Maintenance screen (Cards&gt;&gt;Sales&gt;&gt;Customer)<br \/>\n<img decoding=\"async\" src=\"http:\/\/www.terrcon.com\/tips\/images\/006-04.png\" alt=\"tech tips\" width=\"\" height=\"\" border=\"0\" \/><\/li>\n<li>Select your customer and click on the Email button<br \/>\n<img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.terrcon.com\/tips\/images\/006-05.png\" alt=\"dynamics gp email\" width=\"497\" height=\"415\" border=\"0\" \/><\/li>\n<li>Select the options for this customer, including a Message ID and Format for the Form you enable<\/li>\n<li>Select OK to save your changes.<\/li>\n<\/ol>\n<p>You can follow similar steps on the Vendor Maintenance window.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Download PDF version of this article. By using the e-mail functionality in Microsoft Dynamics GP, you can embed documents into the body of an email message or send documents as attachments. You can send a single document, batches of documents, or send multiple documents using lists. When setting up the e-mail functionality, you can select &#8230; <a title=\"Dynamics GP Email Functionality\" class=\"read-more\" href=\"https:\/\/www.terrcon.com\/dynamics-gp-support\/2015\/09\/dynamics-gp-email-functionality\/\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"generate_page_header":"","footnotes":""},"categories":[1,17],"tags":[18],"class_list":["post-573","post","type-post","status-publish","format-standard","hentry","category-dynamicsgphelp","category-dynamics-gp-tech-tips","tag-gp-tech-tips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Dynamics GP Email Functionality<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.terrcon.com\/dynamics-gp-support\/2015\/09\/dynamics-gp-email-functionality\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dynamics GP Email Functionality\" \/>\n<meta property=\"og:description\" content=\"Download PDF version of this article. By using the e-mail functionality in Microsoft Dynamics GP, you can embed documents into the body of an email message or send documents as attachments. You can send a single document, batches of documents, or send multiple documents using lists. When setting up the e-mail functionality, you can select ... 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