{"id":336,"date":"2014-05-07T18:34:22","date_gmt":"2014-05-07T23:34:22","guid":{"rendered":"http:\/\/www.terrcon.com\/dynamics-gp-support\/?p=336"},"modified":"2018-01-12T00:54:33","modified_gmt":"2018-01-12T05:54:33","slug":"gp-upgrade-fails-sql-server-renamed","status":"publish","type":"post","link":"https:\/\/www.terrcon.com\/dynamics-gp-support\/2014\/05\/gp-upgrade-fails-sql-server-renamed\/","title":{"rendered":"Dynamics GP upgrade fails – SQL server was renamed"},"content":{"rendered":"

If the computer holding your Dynamics GP SQL databases is renamed, this can lead to a number of problems including failed Dynamics GP upgrades. Internally, SQL server still thinks it’s name is ‘old-server-name’ instead of it’s new name of ‘new-server-name’ – this causes the upgrade to fail. Whenever a virtual SQL server is created from a clone or template this problem can occur because renaming the server is part of the process.<\/p>\n

If you started to upgrade a Dynamics GP system and the upgrade fails (before selecting any companies to upgrade) with the error below, than this article is for you. Here’s the error detail:<\/p>\n

use msdb \/*IF THE JOB DOESN’T ALREADY EXIST, CREATE IT…*\/
\nif not exists (select name from sysjobs where name = ‘Remove Posted PJOURNALs From All Companies’)
\nbegin \/*CREATE THE JOB…*\/
\nexec sp_add_job
\n@job_name = ‘Remove Posted PJOURNALs From All Companies’,
\n@description = ‘Periodically calls procedure to delete PJOURNAL rows that are ready for removal from each company’
\nexec sp_add_jobstep
\n@job_name = ‘Remove Posted PJOURNALs From All Companies’,
\n@step_name = ‘Call DYNAMICS Stored Procedure’,
\n@command = ‘exec smCleanupCompanyPostingJournalEntries’,
\n@database_name = ‘DYNAMICS’
\nexec sp_add_jobschedule
\n@job_name = ‘Remove Posted PJOURNALs From All Companies’,
\n@name = ‘Schedule’,
\n@freq_type = 4, \/* Daily *\/
\n@freq_interval = 1, \/* Every 1 Day *\/
\n@freq_subday_type = 0x4, \/* Minutes *\/
\n@freq_subday_interval = 30 \/* Every 30 minutes *\/
\nexec sp_add_jobserver
\n@job_name = ‘Remove Posted PJOURNALs From All Companies’,
\n@server_name = @@SERVERNAME end
\n—
\nERROR [Microsoft][SQL Server Native Client 10.0][SQL Server]The specified @server_name (‘old-server-name’) does not exist.<\/p><\/blockquote>\n

To verify that your SQL server has the problem described, we need to run some code in Query Analyzer. Copy-n-paste the following code into SQL Query Analyzer and click ‘execute’ :<\/p>\n

SELECT @@SERVERNAME As [@@SERVERNAME], \r\nCAST(SERVERPROPERTY('MACHINENAME') AS VARCHAR(128)) + COALESCE('' +\r\nCAST(SERVERPROPERTY('INSTANCENAME') AS VARCHAR(128)), '') As RealInstanceName<\/pre>\n
If the @@servername and RealInstance columns DO match each other, than you need to look elsewhere for a solution.<\/p>\n
If the @@servername and RealInstance columns do NOT match each other, and RealInstance shows the current name of the server – run this code in query analyzer:<\/p>\n
SELECT @@SERVERNAME As [@@SERVERNAME], \r\nCAST(SERVERPROPERTY('MACHINENAME') AS VARCHAR(128)) + COALESCE('' +\r\nCAST(SERVERPROPERTY('INSTANCENAME') AS VARCHAR(128)), '') As RealInstanceName\r\n\r\nDECLARE @InternalInstanceName sysname;\r\nDECLARE @MachineInstanceName sysname;\r\n\r\nSELECT @InternalInstanceName = @@SERVERNAME, \r\n \t@MachineInstanceName = CAST(SERVERPROPERTY('MACHINENAME') AS VARCHAR(128)) \r\n\t+ COALESCE('\\' + CAST(SERVERPROPERTY('INSTANCENAME') AS VARCHAR(128)), '');\r\n\r\nIF @InternalInstanceName <> @MachineInstanceName\r\nBEGIN\r\n\r\n\t-- Rename the instance\r\n\tEXEC sp_dropserver @InternalInstanceName;\r\n\tEXEC sp_addserver @MachineInstanceName, 'LOCAL';\r\nEND<\/pre>\n
The SQL server’s internal @@servername variable is now properly set to match the name of the server. You need to restart the SQL Server Service<\/strong> for this rename to take affect.<\/p>\n
Terrapin Consulting can provide Dynamics GP Support<\/a> for any of your difficult situations.<\/p>\n","protected":false},"excerpt":{"rendered":"
If the computer holding your Dynamics GP SQL databases is renamed, this can lead to a number of problems including failed Dynamics GP upgrades. Internally, SQL server still thinks it’s name is ‘old-server-name’ instead of it’s new name of ‘new-server-name’ – this causes the upgrade to fail. Whenever a virtual SQL server is created from … Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"generate_page_header":"","footnotes":""},"categories":[1,17],"tags":[20,18,19],"class_list":["post-336","post","type-post","status-publish","format-standard","hentry","category-dynamicsgphelp","category-dynamics-gp-tech-tips","tag-dynamics-gp-upgrade","tag-gp-tech-tips","tag-sql-tech-tip"],"yoast_head":"\nDynamics GP upgrade fails - SQL server was renamed<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.terrcon.com\/dynamics-gp-support\/2014\/05\/gp-upgrade-fails-sql-server-renamed\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dynamics GP upgrade fails - SQL server was renamed\" \/>\n<meta property=\"og:description\" content=\"If the computer holding your Dynamics GP SQL databases is renamed, this can lead to a number of problems including failed Dynamics GP upgrades. 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